Outbound Dialer
Send automatic promotional calls to subscribers such as product promos, surveys or polls, allowing subscriber to immediately connect upon the subscriber’s confirmation.
The Outbound Dialer
- VOICE NOTIFICATIONS
Bulk voice notification to the subscriber base to provide information about certain events or advertise products.
- QUALITY TESTING
The outbound dialer IVR menus can be tested, in test mode before being launched for mass notification, for quality assurance purposes.
- LIST VALIDATION
Has the ability to cross-check data to remove duplicate phone numbers, to remove invalid phone numbers and validate phone list.
- CAMPAIGN FLOW MANAGER
Determine how attempts are made; if a call attempt does not get answered when should you try again? when to stop trying? when to send a text message?
- DATA TARGETING MANAGEMENT
The ability to control which calls are made when. The aim is to maximize decision-maker contact rates; e.g. prioritizing high-value contacts.
- DATA COLLECTION & ANALYTICS
Visualizes the outbound dialer data by creating data visualizations, allowing user to discover hidden insights regarding app performance.
OUTBOUND DIALER
The outbound dialer makes scheduled automatic calls to subscribers on a list and playback of a voice message to them. It includes IVR based voice prompt menus to subscribers’ mobile phone.
Based on subscriber actions in this menu, data can be sent to external systems offering a service which is subscriber is billed and connected upon the subscriber’s confirmation.
Features that make this possible
- Flexible adjustment of bulk notification parameters.
- Interaction is performed through a convenient web interface.
- Capability for integration with the MNO language base and multilingual support,
- Easy integration into the MNO’s network.
- Collection of statistics for each bulk calling campaign separately.
- Import of the subscriber list from a file or external subsystem.
Content Upload
Faith SMS, USSD and IVR service comes with content management portal that allows content providers to upload and push content to service subscribers.
The content management portal also allows content providers to check content upload history, ability to send test content to selected numbers to test content before pushing to all subscribers.
Features that make this possible
- Upload content for subscribers to receive via sms.
- Content upload history details suach as date, time etc.
- Send test content to check for issues.
- Content scheduling to push content at a later date.
- Check availability of date and time slots.
- Manage content upload and scheduling.
Customer Care
Faith SMS, USSD and IVR service brings you the preaching, teaching, trainings your selected Churches (local/Abroad), Men/Women of God and/or the Holy Bible of to your mobile phone.
The customer care portal also allows users to subscribe users for quality assurance purposes without charging them. The portal also shows users, subscriber details such as users status, subscription date, products subscribed to etc.
Features that make this possible
- Subscribe users.
- Unsubscribe users.
- Subscriber user history.
- Quality assurance users.
- Unlimited users.
- User manual & training.
Data Analysis
Faith SMS, USSD and IVR service comes with content management portal that allows content providers to upload and push content to service subscribers.
The content management portal also allows content providers to check content upload history, ability to send test content to selected numbers to test content before pushing to all subscribers.
Features that make this possible
- Upload content for subscribers to receive via sms.
- Content upload history details suach as date, time etc.
- Send test content to check for issues.
- Content scheduling to push content at a later date.
- Check availability of date and time slots.
- Manage content upload and scheduling.
Outbound Dialer
THE OUTBOUND DIALER IS A PRODUCT OF
SHANKLY TECHNOLOGIES
BASED IN HARARE, ZIMBABWE.
Excellent Track Records
DEVELOPMENT & MANAGEMENT
We have developed 6 main applications in our range of products and solutions. Most have been customized to meet network provider needs.
USERS SUBSCRIBED TO OUR PRODUCTS
Our interactive and innovative products have seen more than 1,6 million subscribers using our products to enhance their mobile operator experience.
REVENUE MAXIMIZING SOLUTIONS
Our products have seen revenues of up to $5 million being reached by mobile operators. Our revenue and business models are robust and reliable.
Get Intouch With Us
Your partner of choice in the area of mobile value-added services (VAS). With a decade of research, expertise, proven track record, Shankly Technologies continues to deliver the best in industry products and services.
- Shankly Technologies (Private) Limited
- 331 Samora Machel Avenue, Eastlea, Harare, Zimbabwe
- +263 (0242) 442649
- info@shanklytech.com